DevApp are specialists in managing all aspects of web sites, including CiviCRM, WordPress, Joomla and Drupal.

Our standard Service Level Agreement (SLA) covers all aspects of your managing your system, for a fixed monthly cost. Our SLA includes:

  • Australian hosting.
  • A server Application Firewall thats helps protect your web site against the OWASP Top 10 threats.
  • Technical support via telephone and email.
  • Regular security updates.
  • Backups (stored within Australia).
  • Server Monitoring and Site Monitoring.
  • Security features that help protect your website.
  • Fixed monthly cost and uptime guarantees.
  • Responding to administration requests via email and telephone.
  • Managing system configuration changes.
  • Investigating reported bugs and errors.
  • Troubleshooting other reported problems with the installation or hosting environment.
  • Hosting of your web site.
  • A shared SSL certificate, to ensure your web site is accessed securely over the internet.