ActiveCollab is a fantastic project management tool which enables companies to stay organised when they have out grown email. In ActiveCollab 5, the help desk features were removed, meaning that customers can no longer email a central email address to create a task. Our AC Importer turns ActiveCollab back into a help desk. Check any IMAP or POP3 mail account and create ActiveCollab tasks, projects and users automatically.
DevApp have developed the ActiveCollab Importer which enables your organisation to use ActiveCollab 5 like a help desk again. Your customers can send an email to central email address i.e. Support@yourdomain.com.au, and our importer will automatically create tasks, users and projects in ActiveCollab.
The ActiveCollab Importer is available for a low monthly licence fee which hosting, support, bug fixes and maintenance.